Linkedin sign in with google4/22/2023 ![]() We will continue investing in efforts to protect the environments of the people and communities we serve-both now and in the future.Īt Amazon, customer obsession will always be central to our values as a company. We’re decarbonizing our transportation network with electric vehicles and alternative fuels, and we’re reducing the environmental impacts of our buildings, among other activity. We recently set a new record for the most renewable energy purchased in a single year. We are on track to reach 100% renewable energy by 2025. Amazon has reached 85% renewable energy across its business. ![]() That’s why we co-founded The Climate Pledge, a commitment to reach net-zero carbon emissions by 2040-a decade ahead of the Paris Agreement, and we are actively working to reduce our emissions. Engineering a cleaner world for our customersĪmazon applauds Consumers International’s theme this year for World Consumer Rights Day, “Empowering Consumers Through Clean Energy Transitions.” We believe climate change is real and that there is no time to waste. We also worked with the Better Business Bureau to launch the new BBB Scam Tracker, a free tool to report scams and warn others of similar cons. In India, we launched interactive street plays that taught people how to shop safely online. In 2022, we launched a free global Cybersecurity Awareness Training to help educate consumers on how to protect themselves online. Equally important is meeting people where they are, which is why we partnered with several consumer protection agencies all over the world to educate consumers on how to protect themselves online and make safe purchasing decisions. ![]() Informing consumers beyond our storeĪmazon is dedicated to keeping consumers informed even if they do not shop with us. Amazon is the first and only company that offers this level of protection. Customers can file claims up to $1 million. to include a process for resolving personal injury and property damage claims caused by a defective product. In 2021, we expanded our A-to-z Guarantee in the U.S. This includes purchases made from third-party sellers. We stand behind every product in our store with our A-to-z Guarantee. Customers can shop in Amazon’s store with confidence, knowing we invest significant resources, technologies, tools, and people to provide a trusted shopping experience starting with strict seller vetting and policies for listing products.
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